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Paws ‘n’ Rec FAQs

Everything you’ve been wondering about memberships, services, our locations, and what makes Paws ‘n’ Rec the place your pup will beg to go back to.

Membership FAQs

Paws ‘n’ Rec is a membership-only facility, which means every pet in our care is a known, loved, and fully expected part of our community. Our team knows your pet’s name, their quirks, their favorite playmates, and their likes and dislikes, so we can cater to them personally.

Membership is how we maintain our industry-leading staff-to-dog ratios, our vet-approved play model, and the kind of routine and consistency that actually makes a difference in your pet’s day.

Your membership includes access to your chosen service tier (daycare, boarding, or both), extended hours, priority booking, and all-inclusive care — meaning we never charge extra for owner-provided feeding, topical or oral medication, or playtime. Members also receive 10% off all grooming and spa packages, access to our partner perks program, exclusive community events, and more.

Pricing and perks vary slightly by location, so we recommend checking your nearest location’s membership page for the full details.

The Membership is just $10/month. Service pricing (daycare, boarding, grooming, etc.) varies by location and service type. Visit your nearest location’s page or reach out to our team for specific pricing at your location.

Fill out the form at the bottom of this page, and a real human from our team will get back to you soon. When they reach out, they’ll walk you through everything you need to join, including your pup’s evaluation, which is how we get to know them before their first official day.

Membership is applied to the specific Paws ‘n’ Rec location selected at registration. Reach out to your local team or fill out the form below for more details on cross-location access.

Daycare & Boarding FAQs

A Paws ‘n’ Rec day is anything but typical (in the best possible way). Your pup will enjoy cycled group play organized by size, temperament, and play style. This is the kind of structured, vet-approved enrichment that keeps dogs engaged, active, and genuinely thriving. There’s socialization, downtime, and plenty of tail-wagging fun. Follow us on social media so you can see exactly what your good boy or girl is up to during their stay.

Always. Every single play group at every Paws ‘n’ Rec location is carefully matched by size, temperament, and play style and supervised by certified Adventure Guides. Your dog will always be with the right crowd, not just whoever happened to show up that day.

Our hotel members enjoy luxurious custom-built overnight accommodations, time with certified Adventure Guides, and access to daycare play during their stay — all included in their boarding fee. We also never charge extra for owner-provided feeding your pet or administering topical/oral medication.

Not every pup is a social butterfly, and that’s why we offer private boarding: personalized, one-on-one enrichment and exercise with a member of our team for dogs who thrive outside of group settings. Ask your Arkansas and Florida team about private boarding – availability depends on the location and is not available everywhere.

Yes! We offer luxurious cat boarding at select locations. Cat boarding includes a spacious private room, a separate cats-only air system, and plenty of love and attention from our team. Cat boarding is currently available at:

Please note: we offer cat boarding, but not cat daycare.

We charge all reservations at drop-off (or check-in for boarding). Standard boarding stays carry no cancellation fees. Holiday stays require a 50% deposit, which is fully refundable up to 48 hours before check-in. Policies may vary slightly by location, so reach out to your local team if you have questions.

Grooming & Spa FAQs

Our standard grooming packages include bathing, nail trims, ear cleanings, and teeth cleanings. For pups who need the full treatment, our S’paw packages include deshedding treatments, targeted skin and coat treatments, breed-specific cuts and styles, and dematting. Your pup will come home looking — and smelling — absolutely incredible.

Nope! Grooming is open to all pet parents. That said, members receive 10% off all grooming and spa services, plus priority booking, so you’re always first in line for a spa day. Another great reason to join the pack.

Absolutely, and we highly recommend it. Your pup plays all day, gets pampered, and comes home cleaner than they were when they left. Just let our team know when you book, and we’ll handle the rest.

Yes. Our grooming team is trained and experienced with dogs of all breeds, sizes, and coat types — from a quick trim on a short-coated pup to a full curly cut on a fluffball. They’re in great hands.

It depends on your dog’s coat type and the services you book. We’ll give you a pickup time when you drop them off so you’re never left guessing.

Safety & Staff FAQs

Safety isn’t a checkbox at Paws ‘n’ Rec, it’s built into everything we do. Every single member of our team is certified in Pet First Aid and CPR. Every facility is fully insured. Play groups are carefully structured and supervised. And our industry-leading staff-to-dog ratios mean there are always enough eyes on the pack. You can drop your pup off with complete confidence that they’re in the best of paws.

We maintain industry-leading staff-to-dog ratios at every location. It’s one of the reasons our membership model exists — it allows us to maintain consistent staffing that prioritizes your pet’s safety and attention.

Yes. Our Adventure Guides are certified in Pet First Aid and CPR, and our team is trained to recognize and respond to a wide range of pet needs and behaviors. We also never charge extra for administering oral or topical medications during a stay. If anything ever seems even slightly off with your pup, our team will reach out to you directly.

We welcome pets of all types, including those with special needs. As long as your pet can pass an evaluation showing their comfort with other animals, our facilities, and our team, they’re a welcome part of our pack. Reach out to your local team to talk through your pet’s specific needs before getting started.

Service & Location FAQs

Yes, services, pricing, and membership perks vary by location. We always recommend checking your nearest location’s page for the most current and accurate details or reaching out to your local team directly.

Members at our Regional Airport location in Bentonville, AR can take advantage of our members-only free bus pick-up and drop-off service at select stops nearby. This service is currently exclusive to the Bentonville location.

We do! Our luxury pet boutique is available at all locations and stocked with a curated selection of products handpicked by the Paws ‘n’ Rec team.

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